Returns & Exchanges
At Rastah, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a 14-day return window for items in their original, unworn condition with all tags attached.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return package.
Drop Off and Track
Hand over your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing